Privacy Policy

1. Who We Are

AlleySol ("we," "us," or "our") is a software development and digital marketing company offering website development, mobile app development, SEO, social media marketing, graphic design, video editing, business consultation, and content writing services. We operate offices in Lahore and Rahim Yar Khan (Pakistan), Dammam and Al Khobar (Saudi Arabia), and Houston, Texas (USA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit alleysol.com (the "Site") or use our services, and it applies to all visitors, clients, and users of the Site.

2. Information We Collect

Information you provide directly — when you fill out a contact or consultation form on our Site, we collect:

• Full name
• Email address
• Phone number
• Service(s) you're interested in
• Any message or project details you choose to share

Information collected automatically — when you browse our Site, we (and our analytics/advertising partners) may automatically collect:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent, and referring website
• Cookie and similar tracking data (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide consultations or quotes
• Deliver, manage, and improve our software development and digital marketing services
• Communicate with you via email, phone, or WhatsApp regarding your project
• Send project updates, invoices, and support communications
• Analyze Site traffic and usage to improve user experience
• Comply with legal obligations and protect against fraud or misuse

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies (such as Google Analytics) to understand how visitors use our Site and to improve our services. For full details on the types of cookies we use and how to manage your preferences, please see our Cookie Policy.

5. Third-Party Services

We may use the following third-party services, which have their own privacy policies governing how they handle your data:

• Google Analytics — for website traffic and usage analytics
• Google Ads / Meta (Facebook & Instagram) Ads — for advertising and campaign performance measurement
• WhatsApp Business — when you choose to contact us via WhatsApp
• Hosting & email delivery providers — to operate our Site and process contact form submissions

We encourage you to review the privacy policies of these third-party providers for more information on their data practices.

6. Data Sharing & Disclosure

We may share your information with:

• Employees, contractors, or team members who need it to deliver your project or respond to your inquiry
• Service providers who help us operate our Site, tools, and communications (e.g., hosting, email, analytics)
• Legal or regulatory authorities, if required by law or to protect our legal rights

We do not share your personal information with third parties for their own independent marketing purposes without your consent.

7. International Data Transfers

As AlleySol operates across Pakistan, Saudi Arabia, and the United States, your information may be processed, stored, or transferred between these locations, or to service providers located in other countries. By using our Site or services, you consent to this transfer, storage, and processing.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent to marketing communications at any time
• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the details below.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

11. Children's Privacy

Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.